Starshining

FAQ

A: Our products are manufactured in our factory located in Shenzhen, China. We ensure that all manufacturing processes adhere to strict quality control standards.

A: Yes, we ship our products to over 160 countries and regions worldwide. Contact us for more information on shipping options and rates.

A: To place an order or request a quote, please contact our sales team through our website or email. Provide details about your requirements, and our team will assist you accordingly.

A: Processing and shipping times depend on order volume and product availability. Our team will provide estimated delivery times upon order confirmation.

A: Yes, we can provide samples for evaluation before you place a large order. Please contact our sales team to arrange sample delivery.

A: Yes, we offer customization options to add your logo, brand colors, and other custom elements to our products. Contact us for more information.

A: Our customization process involves initial consultation, design and development, prototype creation, production, and delivery. Our team will guide you through each step of the process.

A: Yes, we can provide samples or prototypes for evaluation before proceeding with a custom order. Additional charges may apply depending on the complexity of the request.
A: While we strive to accommodate all customization requests, certain limitations may apply based on product specifications and manufacturing capabilities. Our team will work with you to find the best solution for your needs.

A: We accept various payment methods, including bank transfers, PayPal, and major credit cards. Please discuss payment options with our sales team when placing your order.

A: We work with reliable logistics partners to ensure that your order is delivered safely and on time. Shipping options and rates will be provided during the order confirmation process.

A: Yes, once your order has been shipped, we will provide you with tracking information so you can monitor the delivery status.
Send Inquiry
Tailored Packaging Solutions, Backed by Full-Service Support.
Please fill out the form below to request a quote and more information and we will contact you as soon as possible.

Contact Us For Free Quotation And Samples